Privacy policy

Who processes your data?

BIORICH, Société Privée à Responsabilité Limitée with registered office at 257 Chaussée de Louvain 1210 Brussels, registered with the Banque Carrefour des Entreprises under number 0729940539 processes the data collected about you, and is responsible for the processing of personal data for any collection of data about you in connection with the services offered by BEES API BRUXELLES.

For what purposes do we collect and process your data?

First and foremost, they are used for customer relationship management purposes and to enable us to better interact with our customers, optimize the user experience and respond to customer requests and complaints. 

Your data may also be used to carry out commercial prospecting operations, or studies aimed at improving customer knowledge and the services that BEES API BRUXELLES can offer its customers. Your data may thus be used, in compliance with any required authorizations you may have given us:

to send you personalized or non-personalized promotional messages or advertisements, by post or electronically, including mobile notifications, according to your profile,
to analyze your use of the services (in particular your online browsing and your reactions to emails), so that we can get to know you better, assess the interest represented by the Services offered and the messages we send you, and propose offers, content and services adapted to your profile; these analyses will be carried out in compliance with any authorizations you may have given us, in particular in the event of the use of cookies or other tracers.

Technical cookies

These technical cookies are necessary to use the site. Without them, you won't be able to access and use certain site functions. These include cookies that enable you to access your customer area, and session cookies BEES API BRUXELLES, which temporarily save information about your session (visit to the website). This way you don't have to fill in the form again when you reload the page, or when you haven't filled in all the fields correctly at once. Cookies enable us to recognize you on our webshop, to know what's in your shopping cart or whether you're logged in. These cookies also enable us to implement security measures.

 

  • Google analytics cookies. With Google Analytics we measure how you use BEES API BRUXELLES and our webshop and how you found us. We use this information to improve our website. Without this cookie, we miss your data. We cannot see how you use our webshop and you have to wait even longer to see improvements. It is deleted after a maximum of two years. Google does not share anonymous data with third parties. 
  • Hotjar cookies enable us to see where you click on the site, and which part of the site you are viewing. Thanks to Hotjar, we can better understand how our users use our site and therefore make ergonomic improvements. This cookie is deleted after a maximum of 1 year.